Digital Marketing
April 1, 2025

5 Essential Pages Every Small Business Website Needs (and What to Include on Each)

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Published on
22 January 2021

Your website is more than just a digital storefront — it's the face of your brand, the hub of your marketing efforts, and often the first impression potential clients will have of your business. But here’s the thing: not every small business owner knows what content truly belongs on their site.

That’s why I’ve put together this guide. Whether you're building your site yourself or working with a designer (like me!), these five pages are non-negotiables if you want to build trust, boost conversions, and grow your business online.

#1 Homepage

Your homepage is your digital welcome mat. It should quickly communicate who you are, what you do, and how you help your audience.

What to include:

  • A clear headline that explains what your business offers
  • A short, value-driven subheadline
  • A primary call-to-action (like "Book a Call" or "Get a Quote")
  • Brief overview of services or benefits
  • Visuals that reflect your brand (photos, videos, illustrations)
  • Testimonials or client logos for credibility
  • Navigation that leads visitors deeper into the site

Pro Tip: Use clear, conversion-focused messaging. Visitors should know exactly what step to take next.

#2 About Page

This is where people connect with the heart behind your business. It’s not just about you — it’s about how your story aligns with your customer's needs.

What to include:

  • A friendly intro with your name or your team’s name
  • A short story of how/why you started your business
  • Your values or mission statement
  • A photo of you or your team
  • A CTA (like "Let’s Work Together" or "Book a Free Call")

Pro Tip: Be human. Show your personality. People work with people they trust.

#3 Services or Products Page

This is where the magic happens! Tell visitors exactly what you offer and how it solves their problems.

What to include:

  • A brief overview of your services or product categories
  • Individual service or product descriptions with benefits
  • Pricing or investment guide (if applicable)
  • FAQs to reduce buying hesitations
  • A CTA after each section

Pro Tip: Focus on the transformation. Don’t just describe what you do — explain what results your customers can expect.

#4 Contact Page

Make it easy for people to get in touch with you! Whether someone is ready to work with you or just has a question, your contact page should be simple and inviting.

What to include:

  • A clear headline ("Get in Touch" or "Let’s Chat")
  • A short description of what to expect (e.g., response time)
  • Contact form with fields for name, email, message
  • Optional: Phone number or email address
  • Links to social media (if applicable)
  • Location or service area, if relevant

Pro Tip: Remove barriers. The fewer steps, the more likely someone will reach out.

#5 Blog or Resources Page

This page helps you show up as the expert and gives Google something to love (hello, SEO!). It’s where you share insights, tips, and value-packed content for your audience.

What to include:

  • Blog posts, articles, or how-to guides
  • Search or filter function
  • Categories for easier navigation
  • Links to related posts or services

Pro Tip: Use this page to educate and nurture leads. Answer questions your audience is already Googling.

Whether you're just starting or refreshing your existing website, these five core pages help build a strong foundation that not only looks good but works hard for your business.

Need help bringing your website to life? I specialize in strategic, beautiful Webflow websites that convert visitors into loyal customers. Book a free discovery call and let’s chat about how we can elevate your online presence.

✅ Want a Homepage That Converts Visitors into Clients?

Don’t leave your first impression to chance. Grab my Ultimate Homepage Checklist — a free, value-packed guide that walks you through the exact sections your homepage needs to build trust, grab attention, and drive real results.

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